Support Center
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Employees and applicants
Last Updated: 09/24/2026
Every test request, test result, random selection, accident, and training record in Med-Stop belongs to an employee or applicant record. Keeping these records accurate, with one record per person and correct employment dates, DOT status, and license information, is what makes testing, random pools, and compliance alerts work correctly.
Most tasks start from the Employees menu. What you see depends on your company's services and your user permissions.
Add people
| Topic | Use it to |
|---|---|
| Add a new employee | Create a record for a person who already works for your company, then order a pre-employment test and set up random testing. |
| Add a new applicant | Record a candidate before hiring, for example to send them for a pre-employment test. |
| New Applicant or New Employee? | Decide which one to use. |
| Employment forms | Print applications, previous employer requests, and driver qualification forms. |
Find and review records
| Topic | Use it to |
|---|---|
| Find employees and applicants | Search the active, DOT, non-DOT, applicant, terminated, and removed lists. |
| Review an employee record | Understand the tabs on an employee record. |
| Review employee history | See tests, test requests, accidents, trainings, and other activity. |
| Employee change log and notes | Review changes to a record and add notes. |
| Employee documents | Store and find documents for one employee. |
| Employee reports | Print employee, applicant, and terminated employee reports. |
Change employment status
| Topic | Use it to |
|---|---|
| Employment status and dates | Hire an applicant, correct dates, or choose the right status action. |
| Terminate an employee | End an employment period. |
| Reactivate a former employee | Bring back a terminated employee using the existing record. |
| Remove an applicant | Close out an applicant who will not be hired. |
| Merge duplicate employee records | Combine two records for the same person (restricted access). |
Settings on the employee record
| Topic | Use it to |
|---|---|
| Employee random testing settings | Include or exclude the employee from random pools and review selections. |
| Employee credit access | Limit which services the employee can charge to company credit. |
| Employee compliance status | See which compliance checks the employee is missing. |
DOT basics for employee records
Do you need more information?
If you need our assistance, or want to know more about Med-Stop, please use our Support contact form, send e-mail to support@med-stop.com or call at 1-(877) 633-3633