What Drivers and Carriers Must Do When an ELD Malfunctions
A brief outage at one ELD provider prompted questions to OOIDA's compliance staff about what a driver must do when an electronic logging device stops working. Federal rules set specific steps that begin as soon as the malfunction is found.
- The driver must note the malfunction and give the motor carrier written notice within 24 hours.
- The driver must reconstruct the current 24-hour period and the previous 7 consecutive days on graph-grid paper logs, unless those records are already held or retrievable from the ELD, then keep logging on paper until the device is back in compliance.
- The carrier must correct the malfunction within 8 days of discovery or driver notice, whichever comes first. A request for more time goes to the FMCSA Division Administrator for the carrier's home State within 5 days.
- Carriers must keep an ELD information packet in the truck with malfunction instructions and blank graph-grids for at least 8 days (49 CFR 395.22(h)).
What it means: During a malfunction the driver has to hand an inspector manually kept records of duty status, which is only possible if blank paper logs are already on board. Check the packet now, not at roadside.
Source: Land Line: What to do if your ELD stops working (published October 14, 2026)
Official reference: 49 CFR 395.34: ELD malfunctions and data diagnostic events