Support Center
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Med-Stop for employers
Last Updated: 09/24/2026
This page maps the jobs employer users do most often to the place in the employer app where you do them and the guide that explains it. The menus you see depend on your company's services and your access; if one is missing, see An expected menu or action is missing.
| I need to... | Where in the app | Guide |
|---|---|---|
| Add a new employee | Employees > New Employee | Add a new employee |
| Add a job applicant | Employees > New Applicant | Add a new applicant |
| Order a drug, alcohol, or medical test | Employees > New Test Request | Create a test request |
| Record a test done somewhere else | Employees > New Test Record | Create a test record |
| Find a test result | Employees > Tests | Find tests and results |
| Check an open test request | Employees > Test Requests | Find and review test requests |
| Act on a random selection | Random > Random Selections | Review random selections |
| Review random pools | Random > Random Pools | Find random pools |
| Resolve compliance alerts | Welcome dashboard | Compliance and alerts |
| Record an accident | Employees > New Accident Record | Create an accident record |
| Track employee training | Employees > Trainings | Training |
| Update company information | Company > Information | Company setup |
| Add a contact or change access | Company > Contacts | Contacts and user access |
| Manage branches | Company > Branches | Branches |
| Order CCF drug forms | Company > Order CCF Drug Forms | Order and track CCF drug forms |
| Pay an invoice or add credit | Company > Invoices or Credit Increase | Billing and payments |
| Run a report | Reports | Generate a report |
Tips
- The Quick Task menu on each page offers the most common actions for that page, such as New Employee or New Test Request.
- Search before you add: check the employee and applicant lists so you do not create a duplicate person.
- A test request and a completed test are separate records. A request does not mean a collection or result exists yet.
Do you need more information?
If you need our assistance, or want to know more about Med-Stop, please use our Support contact form, send e-mail to support@med-stop.com or call at 1-(877) 633-3633