Support Center

Med-Stop billing records live on the Company menu. Your company can prepay services with company credit, pay open invoices, and review every payment and charge. Before you make a payment, confirm the company, the amount, and whether an earlier payment is still processing. Billing screens depend on your company's services and your permissions.

Company credit

• About company Med-Stop credit: what credit is and how employees use it.
• Increase company credit: add credit with Company > Credit Increase.
• Choose which services company credit pays for: Company > Credit Usage Setup.
• Employee credit usage setup: limit credit use for one employee.

Invoices

• Med-Stop invoice types: the kinds of invoices Med-Stop issues.
• Review company invoices and Open and print an invoice.
• Pay open invoices: pay the outstanding balance through Credit Increase.

Checks

• How company checks work and Increase credit with a company check.
• Review company checks and Understand company check status.

Records

• Review receipts and statements: Company > Receipts and Company > Statements.
• Company > Transactions lists your company's financial transactions. Open a transaction to see its details.
• Review your Med-Stop service status: billing period and next billing date for your Med-Stop service.

Common questions

• Where do I review invoices, receipts, and transactions?
• What is company credit used for?

If a payment appears to be missing or duplicated, do not pay again. Contact Med-Stop Support so the records can be reconciled.