Support Center

Company credit lets you prepay Med-Stop services for employees you authorize. Use Credit Increase to add credit or to pay your outstanding Med-Stop balance.

Steps

1. Select Company > Credit Increase, or the matching quick task on the Welcome screen.
2. Choose whether to pay the full outstanding Med-Stop balance. If you choose Yes, the amount is set to your balance. See Pay open invoices.
3. Otherwise, review your current credit and enter the Credit Increase Amount. You can estimate it by choosing the number of alcohol tests, drug tests, and medical exams.
4. Choose the Payment Type and complete the payment details. For a check, enter the check number and any additional check information.
5. Review the payment amount and finish. Wait while the transaction is processed.

What happens next

Med-Stop shows the result and a Transaction Receipt Number. When a card payment is accepted, your credit is available right away. A check may need approval first; see Increase credit with a company check.

Tips

• Confirm the company and amount before you finish. Do not repeat a payment that is still processing.
• Adding credit does not change which services credit pays for. That is set in Credit Usage Setup.