Support Center

Your first sign-in comes after your company registers with Med-Stop, or after your company administrator adds you as a contact with system access.

Before you start

• Check that your computer and browser meet the requirements.
• Have access to the email address and mobile phone you will use for verification codes.

Steps

1. Register your company with Med-Stop, if it is not registered yet. See Register your company with Med-Stop.
2. Create your user name and password in the Sign In step of registration. Choose a password that meets the complexity requirements, and set your security question and answer.
3. Verify your email address when Med-Stop asks you to.
4. Open the sign-in page, enter your user name and password, and select Log In.
5. Enter the verification code Med-Stop sends you. See Two-factor authentication.

What happens next

The Welcome dashboard opens. Continue with Getting started to set up your company, contacts, and employees.

If you were added by your company, your administrator gives you your sign-in details or instructions. If your company is already registered, do not register it again; ask your administrator or contact support instead.