Support Center

Security settings decide whether a contact can sign in to Med-Stop and what they can do there. Give every person their own user name and only the security roles their work requires. Only users with company-management permissions can change another contact's security.

Steps

1. Open Company > Contacts, select the contact, and open Security.
2. In Med-Stop Security, review the Med-Stop User Name, Verified E-Mail Address, Verified Phone Number, and Last Login.
3. In Security Roles, select or clear each role. Each role shows a short description of what it allows.
4. Select Update to save.
5. If the contact cannot sign in, select Send Password Reset Information. Med-Stop sends it to the contact's registered email address.

Tips

• Get Code creates a temporary login code. Use it only while helping that contact sign in, and give it only to them.
• Never share your own password or authentication code, and never let people share one account.
• When a person changes jobs or leaves, remove roles they no longer need or deactivate the contact.
• In a company with branches, also review branch access.