Support Center

Having the right information ready makes company setup quick and accurate. Collect the following before you register or review your company in Med-Stop.

Information to gather

1. DOT status: whether your company is DOT-regulated, not DOT-regulated, or has both DOT and non-DOT employees. See Choose your company's DOT status.
2. DOT details: your DOT number and the DOT agencies that regulate your company, if applicable.
3. Addresses: the full primary company address, plus billing or other addresses you use, with phone, fax, and email.
4. Primary Contact: the person who administers your company in Med-Stop.
5. Designated Employer Representative (DER): the employee who receives test results and removes employees from safety-sensitive duties when required.
6. Safety Officer: the person responsible for your safety program, if different.
7. Random testing: whether your company will use the Med-Stop random testing service.
8. Med-Stop level: the Med-Stop service level your company will use.
9. Branches: whether you manage employees by location or terminal.

What happens next

Use this information to register, then work through the company setup checklist.