Support Center
We are here for you. Get the most out of Med-Stop.
Contact a Med-Stop representative
Last Updated: 09/24/2026
A Med-Stop representative can answer questions about Med-Stop services, help you choose what your company needs, and register your company with you over the phone.
Ways to reach a representative
- Phone: call 1-877-NEED-MED (1-877-633-3633).
- Email: write to info@med-stop.com for general inquiries.
- Support form: send your question through the support form.
Tips
- Have your company name, DOT status, and the number of employees to be tested ready; it makes the conversation faster.
- For a problem with the app, a missing record, or sign-in trouble, contact technical support instead; see Contact support.
- Do not send passwords, verification codes, or payment card numbers by email or the support form.
Do you need more information?
If you need our assistance, or want to know more about Med-Stop, please use our Support contact form, send e-mail to support@med-stop.com or call at 1-(877) 633-3633