Support Center
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How can a test site check statements or payment records?
Last Updated: 09/24/2026
Review the financial information and reports available in the collection site account. If an expected statement or payment is missing, contact support with the location and the period concerned.
Employer billing screens do not apply to collection site payments.
Do you need more information?
If you need our assistance, or want to know more about Med-Stop, please use our Support contact form, send e-mail to support@med-stop.com or call at 1-(877) 633-3633