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Print or resend a test request notification
Last Updated: 09/24/2026

The test request notification is a letter for the employee with the test site, date and time, instructions, and the authorization code the collector needs. Med-Stop can also send the notification by text message or email when you create the request.

For a new request

  1. Create the request as usual. On the finish screen, keep the option to show additional tasks turned on.
  2. After you select Finish, choose the task to view or print the test request notification.
  3. The notification opens as a PDF. Print it or save it for the employee.

For an existing request

  1. Open Employees > Test Requests and open the request.
  2. Select Notification. The letter opens as a PDF.
  3. Print it or give it to the employee.

Tips

  • The Notification button is not available for a canceled request.
  • The letter's format depends on the collection provider (Med-Stop, Quest, or FormFox).
  • For DOT tests, keep a record of how and when the employee was notified.

Do you need more information?

If you need our assistance, or want to know more about Med-Stop, please use our Support contact form, send e-mail to support@med-stop.com or call at 1-(877) 633-3633