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How do I order a new test?
Last Updated: 09/25/2026

Choose Employees > New Test Request (or the Test Request quick task), select the employee, and set the service, reason, and DOT status. Then choose the date, time, and collection site, the payment form, and how to notify the employee, and select Finish.

Med-Stop shows the authorization code the employee gives to the collector. You can reprint the notification later from the request.

Read the guide: Order a drug or alcohol test

Do you need more information?

If you need our assistance, or want to know more about Med-Stop, please use our Support contact form, send e-mail to support@med-stop.com or call at 1-(877) 633-3633