Support Center

Define the Request

Select the Service Category, enter the reason for the test, and indicate the DOT status.

Add Instructions

Enter any special instructions for the collection site.

Choose the Test Date

Specify the test date and the latest time the test should be completed.

Select a Location

You can choose the location in any of the following ways:

• By ZIP Code. Enter the postal ZIP code and click Find Location. Med-Stop displays available locations within the specified range. Select the preferred site and review its details.
• From Preferred Locations. Use your company’s list of preferred testing sites. Only locations that meet the test type and date criteria are shown.
• From Map View. Click Map to visually locate and select a testing site.
• Manual Entry. If no matching location is found, you may enter the address manually. Try the location tools above before entering it manually.

Review and Submit

After selecting the location, review the details and complete the test request.

If you want to print the test request notification, set Show Additional Tasks to YES, then select View / Print Test Request Notification on the final screen.