Support Center
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Set Up and Maintain Company Information
Use Company Information to keep your organization details accurate in Med-Stop and to support normal system use.
Getting Started
Enter your company’s basic information before you begin using Med-Stop, including:
- Company name and address
- Key contacts
- System preferences and Med-Stop-specific options
Keep this information up to date to help avoid interruptions and support accurate recordkeeping.
Company Status
Your company can have one of two statuses in the system:
ACTIVE
This is the default status and indicates that your company is conducting regular business operations. While in ACTIVE status, you can:
- Add new applicants
- Manage employee records
- Access and review test results
NOT ACTIVE
Use this status when the company temporarily or permanently suspends operations. You will still have access to existing company data, but you cannot create or modify most records.
DOT vs. Non-DOT Regulated Company
The functionality available in Med-Stop varies depending on whether your company is regulated by the U.S. Department of Transportation (DOT).
A company is considered DOT-regulated if its vehicles:
- Have a gross vehicle weight rating (GVWR) of 26,001 pounds or more
- Are designed to transport 16 or more passengers, including the driver
- Are used to transport hazardous materials that require placarding under FMCSA Hazardous Materials Regulations
If your company does not meet these criteria, it is classified as Non-DOT regulated.