Support Center

Most selections close automatically when the test is recorded. Change the status yourself only when a selection cannot be completed as planned, for example when the employee left the company, or when the employee refused the test.

Steps

1. Open the selection and select Change Status (available for open and expired selections).
2. Check the employee, what they were selected for, and the selected and requested dates.
3. Choose the Final Random Selection Status.
4. Enter Random Selection Status Remarks explaining why the selection could not be completed.
5. Select Determine Final Status.

Tips

• This changes the selection, not the test request. To reschedule or cancel the test, open the test request.
• For a refusal, Med-Stop asks whether to create a refusal record and how the employee was notified. Use Refusal only when it is truly a refusal; otherwise cancel the selection. A DOT refusal may need to be reported.
• A canceled selection can be replaced by a reserve selection for the same period.